What is your return policy?
Boujee Black Girls does not accept returns. All sales are final.
What if my product is damaged/defective?
If you receive your order and it is damaged/defective please email us at sales @shopboujeeblackgirls@gmail.com or 9123819284
. Please include your name, order number and picture of your damaged/defective order. We will be sure to get back to you within 1-3 business days.
What if I thought the appearance of my item was going to be different?
Unfortunately, all sales are final. Please review the item's description before purchase.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
What if I never received my item?
We are not responsible for lost or stolen packages after they leave the Boujee Black Girls facilities. If an item was lost or stolen, it is your responsibility to file a claim with the shipping carrier (ex. UPS, USPS, FedEx, DHL). We will provide you with the address , shipping carrier information, tracking information and date of delivery to assist you with your claim investigation. You shall receive compensation for your lost/stolen package through the shipping carrier.
Do you ship to P.O. Boxes?
Yes, we ship to P.O. Boxes